# Varun Grover


## Posts

- [Quick Thoughts on Humans Out of the AI Loop](https://varungrover.com/quick-thoughts-on-humans-out-of-the-ai-loop/): I find it interesting to see discourse on AI evolve from an offensive to a more defensive position. Initial discourse focused on the amazing technology and its potential to transform science and various creative endeavors.  But the human was always presumed to be in the pole position.  More recently, the pole has weakened, and the discourse has taken a decidedly defensive stance.  The focus seems to be more on humans than technology, what it means to be human, and whether we can keep our humanness. Several weeks ago, I wrote about the benchmark inversion, where instead of benchmarking AI against […]
- [Preserving Human Value in an AI-Dominated Future ](https://varungrover.com/preserving-human-value-in-an-ai-dominated-future/): 🎙️ New Episode Alert: Impact Point Podcast In this episode of Impact Point, hosts Neelima Grover and Marsha Grodnicki sit down with Dr. Varun Grover, George and Boyce Billingsley Endowed Chair and Distinguished Professor at the Sam M. Walton College of Business, University of Arkansas, to explore a critical question: How do we preserve human value in an AI-dominated future? From benchmark inversion to the evolving dynamics of human–AI collaboration, Dr. Grover challenges us to think differently about technology’s role in our lives. His insights emphasize augmentation over automation—a shift that enhances, rather than diminishes, human dignity and contribution. 💡 […]
- [Quick Thoughts on the Practical Use of Large Language Models (LLMs) in Research](https://varungrover.com/quick-thoughts-on-the-practical-use-of-large-language-models-llms-in-research/): My working definition of an LLM is a large language model trained on large amounts of data designed to generate coherent text based on prediction triggered by prompts. A lot has been written about the use of LLMs in research.  Several months ago, playing around with ChatGPT, I was not overly impressed with its ability to summarize reviewer reports to make it more convenient for me to write a Senior Editor letter.  Neither was it very useful in generating a PowerPoint slide for insertion into a research paper.  In both cases, I spent far more time trying to make it […]
- [Harmonizing Innovation: Orchestrating Enterprise Systems with Digital Tech](https://varungrover.com/harmonizing-innovation-orchestrating-enterprise-systems-with-digital-tech/): When Czech-Austrian composer Gustav Mahler became the music director of the New York Philharmonic in 1909, he dramatically transformed the existing orchestra into the powerhouse of orchestral performance we recognize today. His meticulous attitude regarding musical excellence can be summed up by his opinion that “all that is not perfect down to the smallest detail is doomed to perish.” But is perfection possible? Of course not. That’s why innovation is key in moving philharmonics (and companies) forward and maintaining competitive advantage. Perhaps it is the pursuit of continuous innovation, down to the smallest detail, that allows organizations to flourish. One important innovation […]
- [Quick Thoughts on the AI “Bubble”](https://varungrover.com/quick-thoughts-on-the-ai-bubble/): The current discourse around artificial intelligence is filled with an almost comic intensity: Is AI in a bubble? Will it burst? And if so, when? Commentators offer polarized forecasts. On one side are the techno-optimists promising an avalanche of unprecedented productivity: on the other, the alarmists predicting societal collapse. Often, the evidence marshalled to support these claims rests on the soaring stock prices of AI-proximate companies. That is a shaky foundation for reasoned debate. Except for the question of timing, the other two questions—whether AI is in a bubble and whether that bubble will burst—are not as mysterious as they […]
- [Quick Thoughts on Performative Knowledge and the Hidden Risks of AI Convenience](https://varungrover.com/quick-thoughts-on-performative-knowledge-and-the-hidden-risks-of-ai-convenience/): I have observed three troubling behavioral trends emerging with GenAI.  First, several people are relying on AI to perform significant cognitive tasks.  Second, as GenAI continues to improve, there is an increasing tendency to simply accept its outputs.  Third, there is a tendency to use GenAI as a search engine.  I refer to these behaviors as cognitive offloading, accepting adequacy, and search behavior, respectively.  I would argue that all three behaviors are dangerous, and the rapid improvements in AI could further catalyze their impact.  They also point to a partial explanation of the several recent studies that have found a […]
- [Quick Thoughts on the Benchmark Inversion in AI](https://varungrover.com/quick-thoughts-on-the-benchmark-inversion-in-ai/): For decades, the gold standard for evaluating artificial intelligence (AI) has been human performance. From image recognition to language translation, human benchmarks have framed both the aspiration and the validation of AI systems. This anthropocentric approach culminates in the idea of Artificial General Intelligence (AGI) being defined by its capacity to match or exceed human competence across a broad range of tasks. But what happens when AI consistently surpasses human ability? We are now approaching a time when the very logic of benchmarking is being inverted. Instead of AI being compared to humans, humans will increasingly be evaluated in relation […]
- [Professor Varun Grover Honored with Prestigious Faculty Award for Groundbreaking Research in Information Systems](https://varungrover.com/professor-varun-grover-honored-with-prestigious-faculty-award-for-groundbreaking-research-in-information-systems/): A distinguished career dedicated to understanding the impact of digital technologies on business and mentoring future scholars has been recognized, as Professor Varun Grover was presented with the Faculty Distinguished Achievement Award for Research. The award, highlighted in a recent video presentation, celebrates his significant contributions to the field of Information Systems (IS) and his commitment to impactful, real-world research. Professor Grover’s work is situated at the dynamic intersection of technology and business. “My field is Information Systems,” he explained, “and it is where a lot of the exciting stuff is going on today with technology.” He elaborated on the core […]
- [Quick Thoughts on Losing Ourselves in Digital and AI Convenience](https://varungrover.com/quick-thoughts-on-losing-ourselves-in-digital-and-ai-convenience/): Reading Dostoevsky sounds quaint, but I wonder how many of today’s youth, brought up in a world of digital snippets with instant gratification, would fully engage with hundreds of pages of what they might consider obscure prose.  Reading such a profound work demands sustained attention, deep reflection, and a willingness to grapple with complexity—attributes increasingly scarce in a world of instant gratification. Today, our lives tilt dramatically toward bits over atoms—digital interactions over tangible experiences, primarily driven by convenience and minimal effort. Online shopping, streaming, social media, and quick information searches offer undeniable efficiency. Yet, I worry that this effortless […]
- [Is Knowledge Management a Substitute or Complement to Big Data?](https://varungrover.com/is-knowledge-management-a-substitute-or-complement-to-big-data-2/): For a number of years, the distinction between data, information and knowledge could be stated with some level of precision. Data are raw facts and figures that can become information when massaged and placed in the right context. The value adding activities from data to information are largely the domain of information systems. Knowledge, however, adds experience and expertise to the information, and often resides in tacit form in people’s heads. So, the Knowledge Management System (KMS) popularity that started in the 1990s, was intended to capture knowledge (largely tacit) and put it in a system that could benefit others in the organization. KM processes […]
- [Grover, Venkatesh, Sabherwal Recognized as Top Information Systems Researchers](https://varungrover.com/grover-venkatesh-sabherwal-recognized-as-top-information-systems-researchers/): Three faculty members in the Department of Information Systems at the Sam M. Walton College of Business at the University of Arkansas have been recognized as top researchers in the field using the h-index measurement of research and its worldwide impact. Varun Grover, a distinguished professor and the David D. Glass Endowed Chair, was ranked fifth on the h-index list of global researchers in management information systems compiled by the University of Arizona. His h-index was 77, just below the top index of 88. The h-index attempts to measure both the productivity and impact of the published work of a scientist or […]
- [EPIC Spotlight: Varun Grover](https://varungrover.com/epic-spotlight-varun-grover/): The journey may seem the same: Ph.D. student starts their first year. They grow and, hopefully, write papers that get published. Then comes graduation and, if all goes well, they get an assistant professorship at a university. It’s a rite of passage that Varun Grover gladly assists in year after year. “I love seeing doctoral students grow from their raw state to really ‘getting it,’” he says. He also enjoys watching their successes beyond graduation. A few years ago, Grover attended a doctoral consortium that included a round table session. Three of the students at Grover’s table introduced themselves as […]
- [Walton MBA Faculty Spotlight: Varun Grover “Is Digital IT?”](https://varungrover.com/walton-mba-faculty-spotlight-varun-grover-is-digital-it/): Varun Grover, Distinguished Professor and David D. Glass Endowed Chair in Information Systems at Walton College, shares “Is Digital IT?” An original article for the Walton MBA newsletter. We are in a digital world and, if there is any silver lining with the current Coronavirus crisis, thankfully so.  As the virus cannot be transmitted through digital media, educational institutions and businesses can partially function while we physically distance ourselves in the social world.   Imagine the same crisis in a world that lacked the digital infrastructure, and high speed access to digital resources.  If the only coordination mechanism is through […]
- [Alumni Association Honors Shook and Grover with Faculty Awards](https://varungrover.com/alumni-association-honors-shook-and-grover-with-faculty-awards/): At the Seventy-Eighth Alumni Awards Celebration, the Arkansas Alumni Association honored Carole Shook and Varun Grover, faculty members in the Department of Information Systems at the Sam M. Walton College of Business, recognizing them for distinguished achievement. Held Oct. 20 at the Fayetteville Town Center in Fayetteville, the event recognized several faculty members, including Shook and Grover, along with exceptional alumni.  Carole Shook, Ed.D., received the Faculty Distinguished Achievement in Service Award for her extensive professional and public leadership roles. “It is wonderful to see Carole’s extraordinary service to the ISYS (information systems) Department, to the Walton College, and to the […]
- [Information Systems Professor Varun Grover Receives International Honor](https://varungrover.com/information-systems-professor-varun-grover-receives-international-honor/): The Association for Information Systems, an international organization with about 5,000 members, that advances the knowledge and practice of information systems, recognized Varun at the International Conference on Information Systems. The LEO Award is given to scholars who have made a global impact in the information systems field, serve as a role model and exhibit exemplary professional and personal integrity. “We are so very fortunate to have Varun in Walton College,” said Rajiv Sabherwal, distinguished professor, Edwin & Karlee Bradberry Chair, and chair of the Department of Information Systems in Walton College. “Varun plays a tremendous role in mentoring junior […]
- [AI: Uses, Ethics and Limitations](https://varungrover.com/ai-uses-ethics-and-limitations/): Todd Price: Welcome to Short Talks from the Hill, a research and economic development podcast of the University of Arkansas. My name is Todd Price. Everyone is talking about AI, and AI is talking back to us. Artificial intelligence has been integrated into our phones, our internet searches, our cars, and even some high-end kitchen appliances. Researchers are using AI to make new discoveries in medicine, chemistry and physics. While some worry that AI will replace white collar workers, others see a future where AI benefits everyone. Varun Grover, a Distinguished Professor of information systems in the Sam M. Walton College of […]
- [Quick Thoughts On Why AI Won't Work Unless We Redesign Work](https://varungrover.com/quick-thoughts-on-why-ai-wont-work-unless-we-redesign-work/): We are repeating the same mistake we made in the 1990s – only now it is with AI. In those days during the reengineering revolution, the headlines screamed: “Don’t Automate, Obliterate.” The gurus proclaimed that business processes, designed in a different era of functionality and hierarchies, had outlived their usefulness and needed to be destroyed and rebuilt to achieve massive (not incremental) improvements in productivity. “If you automate a mess, all you will get is an automated mess” was the mantra – so business processes need to be reengineered to take advantage of the power of modern information technology. Many […]
- [Fashion and Tech Now Intertwined, Researcher Argues](https://varungrover.com/fashion-and-tech-now-intertwined-researcher-argues/): Distinguished Professor Varun Grover holds the George M. and Boyce W. Billingsley Endowed Chair in Information Systems at the Sam M. Walton College of Business. Fashion is found on runways, shop windows and the accounts of social media influencers. Until recently, Varun Grover, Distinguished Professor at the Sam M. Walton College of Business, and other information systems researchers had considered fashion and technology uncomfortable bedfellows.   “Most of the time when we talk about technology, we’re talking about utility,” said Grover, who also holds the George M. and Boyce W. Billingsley Endowed Chair in Information Systems.  Today, when TikTok, Apple Watches […]
- [Quick Thoughts on Misinformation Errors in an AI-World](https://varungrover.com/quick-thoughts-on-misinformation-errors-in-an-ai-world/): Type 1 errors, or false positives, occur when we mistakenly reject true information as false. In the context of misinformation, this means dismissing factual content as misinformation, leading to skepticism and distrust of legitimate sources. This error can result in rejecting critical scientific findings, disbelieving credible journalism, or failing to act on urgent warnings. For example, dismissing the validity of climate change despite overwhelming scientific consensus delays crucial environmental policies and worsening global crises. Similarly, rejecting verified medical research, such as vaccine efficacy, can contribute to public health risks, allowing preventable diseases to spread.  Type 2 errors, or false negatives, […]
- [Quick Thoughts on the Evolution and Erosion of Trust in the AI Age](https://varungrover.com/quick-thoughts-on-the-evolution-and-erosion-of-trust-in-the-ai-age/): We are living through crazy times. Trust (or confidence in the veracity of the information we obtain) shapes reality and underpins societal function.  Yet, trust has become fluid, evolving alongside technological and cultural shifts. Let’s examine these shifts. Historically, trust was placed in institutions and authoritative bodies. The credibility of traditional media organizations and governmental bodies was built on cycles of verification and accountability. When a major news outlet reported a story, there was implicit trust that it had been vetted. However, trust in these institutions has drastically diminished due to political polarization, corporate interests, and failures in transparency. Scandals […]
- [Quick Thoughts on Revisiting the Facebook Dilemma](https://varungrover.com/quick-thoughts-on-revisiting-the-facebook-dilemma/): Three years ago, I wrote about the Facebook Dilemma and the challenges of regulating algorithms.  I revisited these arguments after Meta’s (Facebook) recent decision to scale back content moderation in favor of greater free speech. Reactions predictably fell along partisan lines, with supporters praising the move and critics denouncing it. While free speech arguments might have merit, the unchecked proliferation of misinformation renders truth increasingly malleable. This is detrimental to democracy, where debates should center on the interpretation and use of facts, not the facts themselves. The problem is deeply complex. Facebook serves as the primary information source for many […]
- [Quick Thoughts on AI and Competitive Advantage](https://varungrover.com/quick-thoughts-on-ai-and-competitive-advantage/): There is incessant discussion of AI that is accompanied with a plethora of use cases that tout cost reduction (time saving), creative outputs, and automation of tasks. Clearly there is value creation taking place. However, how much of this value is being captured by the focal firm, and how much is being dissipated in competition due to the ubiquity of AI? Specifically, what is the basis of AI’s competitive advantage? This question has been asked before about other general purpose technologies, like the Internet. The answer is usually somewhere in the cultivation of a unique interaction space between the technology […]
- [Quick Thoughts on AI and Sloppy Thinking](https://varungrover.com/quick-thoughts-on-ai-and-sloppy-thinking/): The rise of generative AI (GAI) is reshaping how we engage with information. While GAI holds immense promise, I wonder if its excessive use erodes our critical thinking skills. The act of thinking critically demands a nuanced approach involving deep mental engagement and a questioning stance on the information we encounter. GAI, by design, minimizes this mental workload, offering us pre-packaged outputs that reduce the need for such rigorous engagement. While undeniably useful, could this convenience harm our ability to think deeply and critically? While GAI is widening its modalities, let’s consider just one – text and the writing process. […]
- [Quick Thoughts on Ten Stable Truths of AI Impacts in a Dynamic World](https://varungrover.com/quick-thoughts-on-ten-stable-truths-of-ai-impacts-in-a-dynamic-world/): In the relentless whirlwind of AI advancements, it can feel impossible to keep up. Every day brings breakthroughs, but beneath the surface of this technological torrent, I have tried to identify some stable truths that will shape AI’s impact on society for the foreseeable future. Here are ten key principles that guide our understanding of AI’s evolving role. 1. AI augmentation elevates human labor; AI automation diminishes it. When humans serve as the reference point for AI, the pressure to automate—replacing human workers—intensifies. For decades, technology has outperformed humans in narrow, task-specific areas. As AI continues to evolve, the future […]
- [Quick Thoughts on Misinformation & AI](https://varungrover.com/quick-thoughts-on-misinformation-ai/): In an election year, misinformation concerns are more acute than ever. We often blame AI for generating deepfakes, and while that’s true, it’s only part of the picture. In a market economy, suppliers compete to meet consumer needs. But what happens when the need is for misinformation? People may desperately want to believe in falsehoods, especially if the truth conflicts with their politics or identity. In a free market system, the “quality” of the information will be grounds for competition, where higher quality information is considered the superior product. And yet, poor-quality information (or misinformation) still survives.  Why?  Perhaps because […]
- [Quick Thoughts on Whether the AI Paradigm Will End](https://varungrover.com/quick-thoughts-on-whether-the-ai-paradigm-will-end/): Regardless of all the hype about generative AI (gAI), this technology seems singular in its representation of a paradigm shift.  While Thomas Kuhn, the scientific historian who coined the term paradigm, couldn’t effectively define it – it is now embraced in the current vernacular as a fundamental change.  Before assessing AI, it is helpful to see if we have seen this story.  In the 70-odd years of computing history – have there been fundamental shifts?  I would argue yes – with each shift, feeling to those living through it as if the world was being transformed. Starting with the advent […]
- [Quick Thoughts on Digitalization, AI, and Social Isolation](https://varungrover.com/quick-thoughts-on-digitalization-ai-and-social-isolation/): Pervasive digitalization makes many things efficient and convenient for us.  It offers paths of low resistance, which we readily take, gaining utility and developing digital habits.   But this convenience comes with some curious paradoxes.  Consider just one.  It is remarkable that in an environment where communication costs are infinitesimal, social isolation is becoming a major problem.  It seems that despite the readily available digital links and associated digital communication tools available, deep social relationships and sense of community is going down.  Why is this?  Are algorithmically curated groups just not creating profound relationships?  Are relationships due to a common cause or interest, not fostering deeper social bonds?  The costs […]
- [Quick Thoughts on Where the Heck is AI Taking Us? (Or should it be “Where the Heck Are We Taking AI?”)](https://varungrover.com/quick-thoughts-on-where-the-heck-is-ai-taking-us-or-should-it-be-where-the-heck-are-we-taking-ai/): I am amazed by this period of unprecedented innovation in AI.  The rapid development of new use cases and innovations across the technology stack are almost impossible to keep up with.   There are even forecasts that predict large language models (LLMs) will enhance their capabilities by a factor of one hundred within the next two years. This exponential growth is remarkable. As an interested observer of these trends, one way to assess them is by examining the elimination of friction points.  Commentaries on AI are quick to highlight limitations that will make it difficult (or perhaps impossible) to achieve […]
- [Quick Thoughts on AI and the 80-20 Rule](https://varungrover.com/quick-thoughts-on-ai-and-the-80-20-rule/): One of the first things I learned in AI, many decades ago, was that the 80-20 rule, also known as the Pareto Principle, generally holds. These early AI systems, called Expert Systems, are based on “rules and “facts” programmed into the knowledge base. These rules, when selected by input data, (e.g., patient symptoms) could draw inferences (e.g., medical diagnosis). A few rules work well, but many additional rules are needed to hit the edge cases. An intriguing question is whether today’s data-driven generative AI (gAI) systems follow the same rule with data. Do we get reasonable performance with small data […]
- [Quick Thoughts on Whether We Can Ever Trust AI](https://varungrover.com/quick-thoughts-on-whether-we-can-ever-trust-ai/): Why might we trust humans? Just as humans are a black box of trillions of neurological connections, so is today’s emerging AI. Yet, any manifestation of AI has limitations on all four questions. Historically, we have trusted the dictates of wise men like Socrates and Aristotle, as they provided us with an understanding of the world and how we should behave in it. We attribute what we don’t trust or understand to the occult (like the God of lightning). With AI and the vast data repository and complex neural computations, we seem to be regressing back to the occult…where we […]
- [Quick Thoughts on Anticipating the Unanticipated in AI](https://varungrover.com/quick-thoughts-on-anticipating-the-unanticipated-in-ai/): The negative impact of AI has been the subject of vociferous debate.  Most of these deleterious impacts are largely anticipated based on observations of current instantiations of AI.  We can predict the proliferation of deep fakes because we are seeing them, and we can anticipate that as the technology gets better and spreads wider, these fakes will indeed proliferate.  We can anticipate that some jobs will be replaced and some will be augmented by AI because we see it happening.  We can predict that data privacy and ownership will be a growing concern.  We can predict that multi-modal LLMs will […]
- [Quick Thoughts on the AI Alignment Problem](https://varungrover.com/quick-thoughts-on-the-ai-alignment-problem/): I often feel that the LLM-based AI I use is getting close to what I need, but there is something missing. While sometimes the AI surprises, often the response seems too generic, lacks oomph, or is just not good enough. Ideally, we’d like our AI assistant to fully appreciate our context and needs and deliver a spot-on output that we can use. This is roughly alluded to as the “alignment problem.” However, if we consider AI (LLMs) as a tool, its alignment partly depends on the limitations of the tool itself and partly on the user – who should be […]
- [Quick Thoughts on Investing in AI](https://varungrover.com/quick-thoughts-on-investing-in-ai/): If someone went to Warren Buffet and asked him to invest in a black box that gives great outputs, but we don’t understand it…do you think he would invest in it?  Chances are that he would not since his long-time mantra has been “don’t invest in something you do not understand.”  Currently, there is a frenzy of companies and investors jumping on the AI bandwagon. Traditionally the gold standard in science was to test theories with data.  Looking at patterns from data (mining) was traditionally frowned upon as voodoo science.  However, it is these very patterns from which we use […]
- [Quick Thoughts on Being Informed By Artificial Intelligence](https://varungrover.com/quick-thoughts-on-being-informed-by-artificial-intelligence/): For several years, we could clearly distinguish the trichotomy of data, information, and knowledge with some level of precision.  Data are raw facts and figures that can become information when massaged and placed in the right context.  The value-adding activities, from data to information, are largely the domain of information systems.  Knowledge, however, adds experience and expertise to the information and often resides in tacit form in people’s heads.  So, the Knowledge Management System (KMS) popularity that started in the 1990s was intended to capture knowledge (largely tacit) and put it in a system that could benefit others in the […]
- [Quick Thoughts on Being Informed By Artificial Intelligence](https://varungrover.com/quick-thoughts-on-being-informed-by-artificial-intelligence-2/): My working definition of an LLM is a large language model trained on large amounts of data designed to generate coherent text based on prediction triggered by prompts. A lot has been written about the use of LLMs in research.  Several months ago, playing around with ChatGPT, I was not overly impressed with its ability to summarize reviewer reports to make it more convenient for me to write a Senior Editor letter.  Neither was it very useful in generating a PowerPoint slide for insertion into a research paper.  In both cases, I spent far more time trying to make it […]
- [Quick Thoughts on Being Intelligent in an AI World](https://varungrover.com/quick-thoughts-on-being-intelligent-in-an-ai-world/): Human knowledge is largely built on learning (cognition) through trial-and-error engagement and experiments with the world.  AI-based knowledge relies on patterns in data.  As a researcher with a positivist bent, I have often impressed upon my students that there is an “objective” mesh of causal relationships between constructs that can help us understand and explain the world. Our job as researchers is to identify these constructs and relationships, test them, and continue to refine them to build our bridge to knowledge. Correspondingly, there is “AI-Knowledge” — generative AI has a representation of a massive corpus of words (in LLMs) and […]
- [Quick Thoughts on the Higher Order Effects of AI](https://varungrover.com/quick-thoughts-on-the-higher-order-effects-of-ai/): Predicting trends for new technologies is tough. We are bound by what we know at any point in time. We can extrapolate from use cases, but customer acceptance, technology advancement, regulation, societal backlash, and unintended consequences can throw so many discontinuities that there could be many future trajectories. Moreover, while short-term trends could be logically visualized, predicting the 2nd and 3rd order effects is usually foolhardy. For instance, when the automobile replaced the horse and buggy, there were immediate first-order effects. People spent less time traveling to work. The second-order effects were the building of better roads and a highway […]
- [Quick Thoughts on Training AI to Common Sense](https://varungrover.com/quick-thoughts-on-training-ai-to-common-sense/): I gave GPT4 a simple problem. My Question: If my 3 towels dried outside in 3 hours, how long would it take if I had 10 towels out to dry? GPT4 Answer: That’s a good question. Assuming the drying rate is constant and proportional to the number of towels, you can use a simple formula to find the answer: time=number of towels /drying rate Since you know that 3 towels dried in 3 hours, you can find the drying rate by dividing 3 by 3, which is 1 towel per hour. Then, you can plug in 10 for the number of towels […]
- [Quick Thoughts on the Value of Work Experience in an AI World?](https://varungrover.com/quick-thoughts-on-the-value-of-work-experience-in-an-ai-world/): We have always touted the value of work experience as critical to getting a job. Students in universities are encouraged to do internships to improve their chances of placement. Work experience in the same industry that uses the desired technical or managerial skills, will generally be view positively in hiring decisions. However, is experience as valuable in a world of AI and data? A core reason experience is valuable is that experienced people can identify patterns that they have seen before. They learn from them. An experienced doctor can “feel” the pattern of symptoms as they may match patterns seen in prior patients. However, with the […]
- [Quick Thoughts on the AI Productivity Boom and Societal Wealth](https://varungrover.com/quick-thoughts-on-the-ai-productivity-boom-and-societal-wealth/): I am a technology proponent. I believe more in the good that technology can do rather than the bad. I generally see the most harmful consequences of technology as due to its misappropriation by people with nefarious motives. However, the widespread accessibility of generative AI and its furious pace of development raises concerns about how the economic benefits of the significant value invariably created by AI will be distributed in society. When many countries worldwide are seeing growing gaps between the rich and the poor, there is a case to be made for AI as a big equalizer, given its […]
- [Quick Thoughts on the Challenge of Regulating Algorithms](https://varungrover.com/quick-thoughts-on-the-challenge-of-regulating-algorithms/): Much of the blame for societal polarization has been heaped on big tech, particularly social media companies. The argument implicates their algorithms that have an objective of increasing engagement which translates to profitability under the advertising model regime. A consequence of this is the promotion of extreme content. It’s a fair argument, partially acknowledged by the companies themselves as they try to moderate extreme or misleading content. It’s also fair because the algorithms are proprietary and essentially a black box for the user. So, it seems that there is this giant behemoth manipulating the little guy with these mysterious algorithms. These platform companies are protected from […]
- [Quick Thoughts on the Fear of AI](https://varungrover.com/quick-thoughts-on-the-fear-of-ai/): The ongoing discourse on generative AI seems to extol the promises of AI (utopian visions of a world free of drudgery and want) and the dangers (dystopian visions of machines taking over the world). If history teaches us anything, we have seen this story before. It is well chronicled for many technologies in the Gartner hype cycle. New technologies spawn overenthusiasm, followed by disillusionment and eventually enlightenment as we learn to use the new technology. In every case, the technology is heralded as incredible, and predictions, both constructive and destructive, run rampant. With the recent demonstrable usability of generative AI, we seem […]
- [Quick Thoughts on Generative AI and Creativity](https://varungrover.com/quick-thoughts-on-generative-ai-and-creativity/): Generative AI like ChatGPT uses models trained on the Internet to predict the “next” word (i.e., like a fancy autocomplete).  While some have criticized the mundane nature of their prose, in general the performance of these tools is being extolled. When a request is made to ChatGPT (for instance) to write the story of Sleeping Beauty using 26 words that follow consecutive letters of the alphabet, it does it fabulously. However, the result is not particularly remarkable because the task has specificity…. find the right words and then make them coherently string together. However, pushing the AI to write a story after […]
- [Quick Thoughts on ChatGPT and Academic Research](https://varungrover.com/quick-thoughts-on-chatgpt-and-academic-research/): Several years ago, in my doctoral seminar for 1st year students, I distributed printouts of seven short papers co-authored with me and each of the seven students in the class. I indicated that I had painstakingly worked on these papers to give them a head start on the publication process. I asked them to take 30 minutes to review their paper and let me know what they thought. The papers superficially looked credible, but were garbage, generated by SCIGen “a program that generates random Computer Science research papers, including graphs, figures, and citations. It uses a hand-written context-free grammar to form all elements […]
- [Quick Thoughts on Spiraling AI Automation](https://varungrover.com/quick-thoughts-on-spiraling-ai-automation/): A nifty typology, popularized by Zuboff, describes how technology can automate, informate and transform. However, to be truly transformational, we know from history, that technology must invoke major structural changes. Much of today’s AI is being embedded in automated processes. However, is there a point at which spiraling automation becomes transformational, and is that necessarily a good thing for customers and society? I was reading a story about a corporate digital landlord that is automating the purchase of apartments, using algorithms to identify potential units and run through the purchase process. Further, the digital landlord also automates the entire renting process. So, a client basically […]
- [Quick Thoughts on the Limits of Artificial Intelligence](https://varungrover.com/quick-thoughts-on-the-limits-of-artificial-intelligence/): The buzz on artificial intelligence and its potential is loud, and, with the visible demonstrations of general-purpose AI tools like ChatGPT, is increasingly pervasive. While the naysayers on AI are a strong minority, their claims are largely around the ethical issues with unbridled AI or biases in training data. However, even if we overcome these issues (a big if), does AI have fundamental level vulnerabilities that limit its ability to meet the ideal of the human mind? Consider the following scenario. An adult drops a toy and a baby crawling behind picks it up. If an AI is trained with lots of video data, […]
- [Quick Thoughts on Fake News and Real Data](https://varungrover.com/quick-thoughts-on-fake-news-and-real-data/): Without a clear way to benchmark information, it is difficult to know how to judge its veracity.  Historically, the greatest purveyor of trust were institutions – we trusted the FBI, congress, certain news sources – and gave them respectability based on their assumed credibility.  With institutional trust going down, many of us flounder in our information silos – often benchmarking information based on alignment with a belief system (that comes from upbringing or religion) or groupthink (common view of members of a group) or repetition (it has been shown that people believe things they hear repeatedly).  This replaces institutional trust (which is established […]
- [Quick Thoughts on the Digital Wealth Gap](https://varungrover.com/quick-thoughts-on-the-digital-wealth-gap/): We all know about the digital divide. The wealthy have more access to digital benefits while the impoverished do not. Therefore, herculean efforts are being made to provide broadband throughout the world, including remote and poor communities. However, would giving everyone broadband access alleviate the wealth gap?  With its low barriers to entry digital access has been touted as a great equalizer. But is it?  While we might all agree that digitization creates wealth, the question is how is this wealth being distributed?  It could be argued that even if everyone had access to digital benefits (i.e., no digital divide) – the inherent nature of digital […]
- [Quick Thoughts on Digital Reality](https://varungrover.com/quick-thoughts-on-digital-reality/): What is reality? In our world of atoms, we interact with the physical world and get information from the atoms through our five senses. We see, hear, touch, taste, and smell the world of atoms – and then respond to it by feeling and doing. If we replace this world of atoms with a world of bits (à la, the metaverse), we can see, hear, touch (now) and taste and smell (soon), the world of bits. While in the world of atoms we are constrained by the laws of physics, in the world of bits we are not (e.g., we can be transported to […]
- [Quick Thoughts on (Mis)information Markets](https://varungrover.com/quick-thoughts-on-misinformation-markets/): Instrumentally, in our market-based capitalistic economy if a supplier that sells a poor-quality product (say, a car) then market forces will put that supplier out of business as customers will find alternate higher quality products. Quality is a discernible attribute on which consumers discriminate and suppliers compete. So, why is it that poor quality information (or misinformation) is not subject to the same competitive forces – that puts the suppliers of this poor-quality product out of business? In the market economy, there is consumer need that suppliers compete to fulfill. The need could be real (e.g., basic like food or transportation) but […]
- [Quick Thoughts: Healthy Polarization and Good Bias](https://varungrover.com/quick-thoughts-healthy-polarization-and-good-bias/): We have a media bias problem. A majority of Americans get their news through social media and a significant fraction from cable news. Both social media and cable news are biased in their selection (or algorithmic curation) of news stories and in the nature of the coverage. The same facts can be couched in different contexts or selectively edited to make them appear to support a side. Objectivity is playing “bothsidesism” – even though there may be just lip service given to the other side or there is credulity given to the other side when there isn’t any – in […]
- [Quick Thoughts on Polarization: Are We Barking Up the Wrong Tree?](https://varungrover.com/quick-thoughts-on-polarization-are-we-barking-up-the-wrong-tree/): In our dismal state of polarization, creating a thesis on social media as the culprit is low hanging fruit. We have copious discourse on this thesis. We also have a popular case to be made for the lack of critical thinking or good information consumption as the root problem. So, it is natural that our interventions are often designed to address an information problem (i.e., information production and consumption). But what if the issue is not merely an information problem? Could there be other root causes of polarization that are seldom discussed. If they have merit, then perhaps our discourse and any corresponding resolution […]
- [We Can’t Hear You? Polarization, the Decent Center and Social Media](https://varungrover.com/we-cant-hear-you-polarization-the-decent-center-and-social-media/): We often hear social media being blamed for the polarization we are seeing today. The thesis goes something like this – social media’s business models (and algorithms) are geared toward capturing attention, and attention is fostered by doing things that stand out, by offering extreme views, snippets without context, or manufacturing outrage. When the extreme views on both sides get amplified – there are adverse societal affects like polarization. This problem is compounded when attention requires the manufacture of outrage using fake news, leading to different fact nets on both sides without any common frame for engagement. The thesis has […]
- [Having Fun with the Limits of Digital](https://varungrover.com/having-fun-with-the-limits-of-digital/): With new vistas being conquered everyday on the digital front, it is fun to speculate on where is digital leading us? While it is easy to extrapolate the past linearly (i.e., Moore’s law), when we deal with the fluidity of bit-strings the combinatorial possibilities for new value propositions seem endless. On top of this, unanticipated consequences in the interactions of digital phenomena with society is very tricky to anticipate. We are already seeing backlashes against social media, issues of fake news, privacy, and security concerns — these could create unpredictable discontinuities. So, what is the limiting case of digital? Creative science fiction writers have […]
- [Quick Thoughts on Social Media: The Breakdown of Feedback](https://varungrover.com/quick-thoughts-on-social-media-the-breakdown-of-feedback/): The dysfunctional effects of social media can partially be understood through the simple lens of feedback effects. Systems work when their feedback system ensures that they meet their objectives. This was true in Facebook in the early years. Connecting friends and families (close contacts) allowed sharing of personal information and forging and reinforcing bonds. The feedback system prevented bad information (abusive, false) from being shared because of the close bonds – and the fact that many of these relationships had physical manifestations. A person would be unlikely to be abusive or deliberately lie when they might encounter a recipient in-person. […]
- [The Facebook Dilemma](https://varungrover.com/the-facebook-dilemma/): While it is easy to take pot shots at Facebook for being an entity that is at the root of polarization today. However, the question merits closer scrutiny and remedies are not easily forthcoming. Facebook as conceived facilitates connections to bring people together, and thereby have greater social control over the veracity information shared.   It seems to have done the opposite – pushing groups apart and spreading misinformation. Why? Facebook would likely argue that it is not the cause of societal ills, but merely reflects them. While this might be true, the incredible reach of Facebook across its billions of users makes it a magnifier […]
- [Is Knowledge Management a Substitute or Complement to Big Data?](https://varungrover.com/is-knowledge-management-a-substitute-or-complement-to-big-data/): For a number of years, the distinction between data, information and knowledge could be stated with some level of precision. Data are raw facts and figures that can become information when massaged and placed in the right context. The value adding activities from data to information are largely the domain of information systems. Knowledge, however, adds experience and expertise to the information, and often resides in tacit form in people’s heads. So, the Knowledge Management System (KMS) popularity that started in the 1990s, was intended to capture knowledge (largely tacit) and put it in a system that could benefit others in the organization. KM processes […]
- [Give it Up: Markets for Health-Care Services Just Don’t Work!](https://varungrover.com/give-it-up-markets-for-health-care-services-just-dont-work/): As an observer of politics who has a general disposition to be more agreeable to economic positions slightly right of center, I am fascinated with the ongoing debate on healthcare. Leaving aside the right or privilege issue, I just think that trying to use markets as the mechanism to manage healthcare services is like trying to fit a square peg in a round hole. Healthcare services are just not amenable to markets. For market forces to be at play to drive down prices and improve innovation and quality, certain conditions need to be in place. First, consumers need to be able to discern alternative […]
- [Observations on Right and Left Media](https://varungrover.com/observations-on-right-and-left-media/): As a casual observer of news and media, I’ve always sensed a difference in how the purported left and right media outlets cover news stories. Not the politics in the news….that bias is apparent, but the actual approach to covering news stories. I can summarize my observations into three differences. First, the left leaning news is very much the connoisseur of news, cherishing nuance. It is almost as if the left cherishes the complexity of humans and situations and decisions. There are shades of gray. There are mitigating circumstances to crime that deserve credence. There are alternative views in the world to America’s that deserve credence. And, a […]

## Pages

- [Personal Information](https://varungrover.com/personal-information/)
- [Media Interviews/Podcasts](https://varungrover.com/media-interviews-podcasts/): Podcasts & Video Interviews Articles & Interviews in Business/Trade Press Expert Commentary & Other Mentions
- [Selected Seminars](https://varungrover.com/selected-seminars/): Selected International & Invitational Seminars 2024 2023 2022 2018 – 2019 2016 – 2017 2015 2014 2013 2012 2010 – 2011 2000 – 2009 Pre-2000 Additional Invited Seminars (Selected Host Institutions) Dates and specific topics not listed above. International USA Corporate Consulting & Research Organizations: AT&T, NCR, Pitney Bowes, World Bank, CIO Forum, Lexington Hospital, Aostra, Suncor, QED Inc.
- [External Reviews](https://varungrover.com/external-reviews/): Have written external reviews for tenure and/or promotion to Associate or Full Professor for the following schools: Baylor University University of Massachusetts Amherst Boston College University of Memphis (2) Brigham Young University University of Mississippi City University of Hong Kong University of Missouri (3) College of William and Mary University of North Carolina at Chapel Hill Cornell University University of North Carolina at Charlotte Florida International University University of North Carolina at Greensboro George Washington University University of North Texas Indiana University University of Oklahoma Iowa State University University of Pittsburgh Kent State University University of Richmond Mississippi State University […]
- [University Service](https://varungrover.com/university-service/): Leadership & Administration Recruitment & Promotion (Faculty & Staff) Academic & Student Affairs Research & Curriculum Conference & Professional Service Mentorship & Doctoral Consortia Editorial Workshops & Paper Development Conference Boards & Program Committees Other Service
- [Keynote & Plenary Addresses](https://varungrover.com/keynote-plenary-addresses/): 2025 2023 2020 2019 2018 2016 2013 2012 2011 2010 2009 2008 2006 2003 2000
- [Professional Associations](https://varungrover.com/professional-associations/)
- [Reviewer Activities](https://varungrover.com/reviewer-activities/): Grant Agency Reviewing Journal Ad-Hoc Reviewing Sorted alphabetically for ease of reference.
- [Editorship & Editorial Leadership](https://varungrover.com/editorship-editorial-leadership/): Senior & Section Editor Roles Associate Editor Roles Special Issue Editorships Edited Books & Volumes Editorial & Advisory Boards Distinguished & Honorary Boards Advisory Boards Editorial Boards & Reviewing
- [Major Conference Activities](https://varungrover.com/major-conference-activities/): Executive & Chair Positions General Service Roles Electronic Contributions (IS World) Author, “A Tutorial on IS Survey Research: From Theory to Practice,” IS World Survey Research Site.  (http://people.clemson.edu/~vgrover/survey/MIS-SUVY.html) Co-Editor, IS World Research Page on “IS and Organizational Effectiveness” at:  (http://business.clemson.edu/ise (2000–2008). Web Developer, USC-CIBER Web Site (http://dmsweb.badm.sc.edu/grover/ciber/ciberbpr.htm) (1995–2005) (with Fiedler & Teng).
- [Service Activities](https://varungrover.com/service-activities/): Overview Extensive leadership roles in the profession, primarily through senior editorial positions at major journals and executive roles in international conferences. Frequent keynote speaker and panelist at institutions and conferences globally. Editorial Leadership Current Positions Past & Emeritus Positions Special Issue Editorships Conference Leadership Executive & Chair Roles Track & Consortium Leadership Academic Community Service University & Departmental Service Clemson University (College of Business & Behavioral Sciences) Moore School of Business (University of South Carolina)
- [Placements of my  PhD students](https://varungrover.com/placements-of-my-phd-students/): PhD Student Placements Auburn University St. Louis University Baruch College, CUNY Samsung Corporation Bentley University South Carolina State University Boston College SUNY, Buffalo Bowling Green State University University of California, Riverside California Polytechnic State University (Cal Poly) University of Colorado, Denver Clemson University University of Georgia Colorado State University University of Massachusetts, Boston Dell Corporation University of Nebraska, Omaha Florida International University University of Nevada (UNLV) Georgia State University University of North Carolina, Chapel Hill HEC Montréal (Canada) University of North Carolina, Charlotte Iowa State University University of South Carolina Kennesaw State University University of Ulsan (South Korea) Kuwait University […]
- [Ph.D. Dissertations Supervised](https://varungrover.com/ph-d-dissertations-supervised/): Ph.D. Dissertations Supervised (Chair/Co-Chair) In Progress / Pre-Proposal Stage Completed Dissertations 2025 2024 2023 2022 2021 2020 2019 2018 2017 2015 2012 2011 2010 2009 2007 2004 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 Date Not Listed
- [Teaching Awards:](https://varungrover.com/teaching-awards/): I am recipient of received 6 college-wide and university-wide teaching awards, numerous “outstanding MBA professor” awards, and 8 Board of Trustee Awards. In 2020, I was one of 5 faculty awarded the University of Arkansas Award for 2020 Outstanding Faculty Member” based on “achievement in student engagement, scholarship and research, innovation, and leadership development.”  
- [TEACHING ASSESSMENTS](https://varungrover.com/teaching-assessments/): Teaching Assessments Recent Teaching Evaluations Note: All evaluations are based on a 5-point scale. Course Semester Understanding Preparation Enthusiasm Overall Course ISYS 5433: Enterprise Systems(Core MBA Course) Fall 2018(n=40) 4.9 4.9 4.9 4.8 ISYS 636V: Critical Thinking in IS Research Spring 2020(n=5) 5.0 5.0 5.0 5.0 ISYS 5433: Enterprise Systems(Core MBA Course) Fall 2020 (Online)(n=37) 4.9 4.6 4.6 4.6 ISYS 6133: Survey of IS Research Spring 2021(n=5) 5.0 5.0 5.0 5.0 ISYS 5433: Enterprise Systems(Core MBA Course) Fall 2021(n=50) 4.9 4.7 4.9 4.6 ISYS 636V: Critical Thinking in IS Research Spring 2022(n=7) 5.0 5.0 5.0 4.8 ISYS 5433: Enterprise Systems(Core […]
- [Teaching Activities](https://varungrover.com/teaching-activities/): Overview & Performance I have taught a variety of Information Systems courses, with a primary focus on core IS management, Master’s level telecommunications, and PhD research seminars. My teaching evaluations have been consistently high throughout my career, generally ranging between 4.7 and 5.0 on a 5-point scale. These quantitative scores are consistently above department and college averages and are complemented by very positive qualitative feedback. Institutional History & Achievements Walton College of Business (Current) Clemson University Moore School of Business, USC (12 Years) Katz School of Business, University of Pittsburgh Courses Taught Doctoral Level Graduate & Executive Level Undergraduate Level […]
- [RECOGNITION, HONORS & AWARDS](https://varungrover.com/recognition-honors-awards/): Year Award / Honor Details / Issuing Body 2025 World Scientist and University Rankings Ranked #2 at Univ. of Arkansas, #3,511 in USA, and #7,721 globally. (AD Scientific Index) 2024 United States Leader Award Ranked 46th globally and 29th in the US among top scientists in Business & Management. (Research.com) 2024 World’s Top 2% Scientists Ranked in the top 2% of scientists globally based on Scopus data. (Elsevier) 2024 Highly Ranked Scholar™ – Lifetime Ranked in the top 0.05% of all scholars (30M+) for lifetime contributions across all fields and specialties. (ScholarGPS) 2024 Top 5 AIS Scholar Ranked in the […]
- [GRANTS/FUNDED RESEARCH](https://varungrover.com/grants-funded-research/): GRANTS/FUNDED RESEARCH (*w/overhead) Year Amount Role Topic Source   1993       $729 Co-Investigator “Strategic and Tactical POM Issues in the 1990s: A Delphi Study,” Competitive Grant, University of South Carolina, Research and Productive Scholarship Faculty Grant 1992-93 $28, 434* Chief Investigator of team project “Applying Information Technology to Enhance Organizational Effectiveness in a Global Environment” Center for International Business Educational Research, US Department of Education, University of South Carolina 1993 $497 Co-Investigator “An Empirical Examination of the Make-or-Buy Software Development Strategies” Competitive Grant, University of South Carolina, Research and Productive Scholarship Faculty Grant 1993-94 $31, 855* Chief Investigator of […]
- [Proceedings/FORUMS/PANELS](https://varungrover.com/proceedings-forums-panels/): Proceedings/FORUMS/PANELS Year Type Title Collaborators / Panelists Venue / Location 2025 Debate Does IS Need Native Theories? Pro: K. Lyttinen, V. Grover; Con: F. Neiderman, R. Hirchheim ICIS (SIG Philosophy), Nashville 2025 Paper (TREO) The Perils and Promise of Using Synthetic Data in Research A. Rashid, J. Mullins ICIS, Nashville 2024 Panel Future Studies as a Reference Discipline for IS E. Davidson, R. Davison, D. Hovorka, H. Krcmar, F. Niederman ICIS (Senior Scholars’ Forum), Bangkok 2023 Panel Intellectual Diversity in Information Systems A. Burton-Jones, Y. Chan, K. Conboy, S. Sarkar ICIS, Hyderabad 2023 Paper The Internet Companies’ Dance: A Longitudinal […]
- [Linkedin Articles](https://varungrover.com/linkedin-articles/): LinkedIn Thought Leadership & Articles Authored 45+ articles achieving over 100,000 views. View Full Collection on LinkedIn
- [Books](https://varungrover.com/463-2/): Books Year Title Authors Publisher / Details 2015 IT Governance (MISQE Special Themed Book) With E. Karahanna, Omar El Sawy CreateSpace (170 pages). ISBN: 1508607702 2008 Business Process Transformation With M. Lynne Markus M.E. Sharpe (Advances in Management Information Systems), Armonk, NY (349 pages). ISBN: 0765611910 2000 ProcessThink: Winning Perspectives for Business Change in the Information Age With W.R. Kettinger Idea Group Publishing, Hershey, PA (399 pages). ISBN: 1-878-28968-3 1995 Business Process Change: Concepts, Methods and Technologies With W.R. Kettinger Idea Group Publishing, Harrisburg, USA (704 pages). ISBN: 1878289-29-2 Book Chapters, Monographs, and Columns Year Title Authors Publication / Journal […]
- [RESEARCH ACTIVITIES](https://varungrover.com/research-activities/): My work follows a behavioral approach and generally focuses on the role of IT/IS and digitization in creation of value at all levels. Most of my emphasis has been on IS value, IS strategy, e-business, KM, reengineering, and innovation. More recently, my work focuses on the concept of digital/AI (ontologically) and its effects on the individual (identity, stress) and the organization (transformation, culture). I also take an interest in introspective work on the IS field and its welfare. While my work employs a positivist epistemology, it is not locked into one philosophy or even methodology. I have conducted field surveys, […]
- [Education](https://varungrover.com/education/): Degree Institution Year Ph.D. in MIS University of Pittsburgh 1990 M.B.A. Southern Illinois University 1985 B.Tech. (Electrical Engineering) Indian Institute of Technology, New Delhi 1982 Dates Position & Institution 2021-present Chaired Full Distinguished Professor (George and Boyce Billingsley Endowed Chair and Distinguished Professor), Walton College of Business, University of Arkansas 2017-2021 Chaired Full Distinguished Professor (David D. Glass Endowed Chair and Distinguished Professor), Walton College of Business, University of Arkansas 2002-2017 Chaired Full Professor (William S. Lee Distinguished Professor of Information Systems), College of Business & Behavioral Sciences, Clemson University 1998-2001 Chaired Full Professor (Business Partnership Foundation Professor (Endowed) and […]
- [Research](https://varungrover.com/research/): My work follows a behavioral approach and generally focuses on the role of IT/IS and digitization in creation of value at all levels. Most of my emphasis has been in the areas of IS value, IS strategy, e-business, KM, reengineering, and innovation. More recently, I have extended my work to include the effect of IT on the individual in influencing identity and stress. I also take interest in introspective work on the IS field and its welfare. While my work employs a positivist epistemology, it is not locked into one philosophy or even methodology. I have conducted field surveys, experimental […]
- [Resources](https://varungrover.com/resources/): Advice and Resources for Graduate Students A Rough Model for Success in Doctoral Study Should You Negotiate the Job Offer? Guidelines for a PhD Student 10 Mistakes PhD Students Make The 10 Mistakes Students Make in Their Doctoral Program Revisited: The Student Response (Part One) The 10 Mistakes Students Make in Their Doctoral Program Revisited: The Student Response (Part Two) Indoctrination to Doctoral Studies: A First Year Seminar Considerations for Building a Schema of the Field During Doctoral Study Interaction Between a Doctoral Student and Advisor: Making It Work Completion Culture How Am I Doing? Checklist for PhD Students at […]
- [Varun Grover Biographies](https://varungrover.com/varun-grover-biographies/): Shorter Bio Varun Grover is the Chaired Full Distinguished Professor (George & Boyce Billingsley Endowed Chair and Distinguished Professor) of IS at the Walton School of Business, University of Arkansas. Prior to this he was the  David D. Glass Endowed Chair and Distinguished Professor of IS at the Walton School of Business (from 2017 to 2021).  Prior to this he was the William S. Lee (Duke Energy) Distinguished Professor of Information Systems at Clemson University. He has published extensively in the information systems field, with over 450 publications, with over 300 of which are in major refereed journals. Over ten […]
- [Teaching](https://varungrover.com/teaching/): I have taught a variety of IS courses, although my major areas of teaching have been in the core IS management course, the telecommunications course at the Master’s level and PhD research seminars. At the Katz School of Business, University of Pittsburgh, I was the only doctoral student to be hired as a lecturer teaching 2 MBA courses/semester. Over 12 years at the Moore School of Business (MSB), I was consistently evaluated at the highest level in the college and was fortunate enough to receive a number of teaching awards from both students and faculty (including two-time receipt of the […]
- [Professional Services](https://varungrover.com/professional-services/): OVERVIEW I have been involved in a number of leadership roles in the profession. The majority of these came about through invitations to be the editor of major journals. I am currently Senior Editor of MIS Quarterly Executive, and Editor of the Section on Breakthrough Research at JAIS. I am Senior Editor (emeritus) of three journals, including MISQ and JAIS, two top journals in our field. I edited an interesting special issue of Database that celebrated the 50th Anniversary of the Association of Computing Machinery (ACM). I also edited two special issues of JMIS on business process change, one in […]
- [Recognition, Honors and Awards](https://varungrover.com/recognition-honors-and-awards/)
- [About](https://varungrover.com/about/): Varun Grover Varun Grover is the George & Boyce Billingsley Endowed Chair and Distinguished Professor of IS at the Walton School of Business, University of Arkansas. Prior to this he was the Lee (Duke Energy) Distinguished Professor of IS at Clemson University. He has also been affiliated through courses, workshops, panels, and talks with universities in Taiwan, Hong Kong, Korea, India, Denmark, China, and Australia and has given many keynote addresses at various forums around the world. Varun’s research has largely examined how information systems foster value by impacting individuals, transforming processes, and changing competitive dynamics. His current research focuses […]
- [My Account](https://varungrover.com/my-account/)
- [About Us](https://varungrover.com/about-us/)
- [Contact](https://varungrover.com/contact/): Get in touch Varun GroverDepartment of Information SystemsWalton College of BusinessWCOB 204Fayetteville, AR 72701 📧 Email: vgrover@uark.edu📞 Phone: (479) 575-5980🌐 Website: varungrover.com 👋 SOCIALS /
- [Reading List](https://varungrover.com/reading-list/)
- [Wishlist](https://varungrover.com/wishlist/)


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